Returns & Refunds
We want you to be completely satisfied with your EkoKeeper purchase. If you need to return an item, we're here to help.
Our Return Policy
30-Day Return Window
You have 30 days from the date of delivery to return your item for a full refund or exchange.
Condition Requirements
Items must be in original condition, unused, and in original packaging with all accessories included.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item is defective or damaged.
Refund Processing
Refunds are processed within 5-7 business days after we receive your return.
Submit Return Request
Need Help?
Contact Support
If you have questions about returns or need assistance:
- 📧 Email: support@ekokeeper.com
- 📞 Phone: (555) 123-4567
- ⏰ Hours: Mon-Fri 9AM-5PM EST
Return Address
Once your return is approved, send items to:
EkoKeeper Returns123 Return Street
Return City, RC 12345
United States