Returns & Refunds

We want you to be completely satisfied with your EkoKeeper purchase. If you need to return an item, we're here to help.

Our Return Policy

30-Day Return Window

You have 30 days from the date of delivery to return your item for a full refund or exchange.

Condition Requirements

Items must be in original condition, unused, and in original packaging with all accessories included.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item is defective or damaged.

Refund Processing

Refunds are processed within 5-7 business days after we receive your return.

Submit Return Request

Additional Information

  • • Please ensure the item is in its original condition and packaging
  • • Include all original accessories and documentation
  • • We'll provide return shipping instructions after approval
  • • You'll receive email updates on your return status

Need Help?

Contact Support

If you have questions about returns or need assistance:

  • 📧 Email: support@ekokeeper.com
  • 📞 Phone: (555) 123-4567
  • ⏰ Hours: Mon-Fri 9AM-5PM EST

Return Address

Once your return is approved, send items to:

EkoKeeper Returns
123 Return Street
Return City, RC 12345
United States